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Customer Experience : New era of customer experience

Langue : Slovak / English with simultaneous interpretation

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Over the past year, the customer experience has undergone a significant change, so we will discuss this topic with CX experts. Together, we will try to clarify how customer needs have changed and what trends the pandemic has brought to the customer experience. At the same time, in a discussion with selected brands, you will learn how they approach the customer experience and thanks to which they have been placed in the TOP 50 most popular brands in Slovakia.


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