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Customer Experience : new era of customer experience
The webinar about the Customer Experience took place on 22.04.2021. Over the past year, the customer experience has undergone a significant change, so we discussed this topic with CX experts. They also clarified how customer needs have changed and what trends the pandemic has brought to the customer experience. At the same time, in a discussion with selected brands, the participants learnt thanks to what they had been placed in the TOP 50 most popular brands in Slovakia.
